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Medical Scheduler/Phones job vacancy in Pulmonary & Critical Care Associates P.C. – Jobs in Michigan

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We got a new job details in Pulmonary & Critical Care Associates P.C. & they are Hiring Candidates for Medical Scheduler/Phones

Job Details
Company Name :
Pulmonary & Critical Care Associates P.C.
Company Location :
Shelby Twp, MI 48315
Job Position :
Medical Scheduler/Phones
Job Category :
Jobs in Michigan

Job Description :
This job requires an individual to professionally and courteously greet patients by phone and provide assistance in scheduling appointments, patient registration, insurance verification.
Responsibilities and Duties:

Arranges appointments and registers patients, ensuring that all demographic information is current.
Answers non-medical questions and gives routine non-medical instructions.
Answers and screens telephone calls to obtain information to make new patient appointments.
Collects, verifies and enters into the billing system all insurance and third party resources for payment.
Monitor incoming phone calls and forwarding to appropriate personnel/call routing.
Answering telephones – high volume.
Protects patients’ rights by maintaining confidentiality of medical , personal, and financial information – HIPAA compliancy.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by working with other employees to maintain a successful clinic and functional office daily.

Familiar with participating insurances and appropriately assigning placement (Primary, Secondary, etc.) within the chart, recognizing which insurances require referrals prior to the appointment.

Verify insurance eligibility
Verify insurance benefits

Must have:
> An upbeat personality
> Ability to work in a team environment
> Personable & professional phone demeanor
> Reliability
> Pays close attention to detail
> Knowledge of computers and Microsoft Office
> Adequate keyboard skills
> Customer service experience preferred
Qualifications and Skills Education/Experience
High School Diploma or GED. Minimum of two years experience in a medical practice.
Knowledge of pulmonary or sleep medicine is a plus!
Knowledge, Skills and Abilities

Knowledge of principles and processes for providing exceptional customer services. This includes customer needs assessments, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Talking to others to convey information effectively.
The ability to communicate clearly
The ability to read and understand information and ideas presented in writing.
Ability to be a team player. Support and assist staff. Be available to help, and learn from the team. Keep an open mind to feedback, and earn trust of staff and providers.

This is a full time position with a benefit package including healthcare/paid holidays/vacation/401K and more. Standard hours are Monday through Thursday 8:00am – 5:00pm and Fridays are 8:30am – 3:00pm.
Job Type: Full-time
Pay Range: $15.00 – $17.00 per hour

Dental Insurance
Health Insurance
Life Insurance
Paid time off
Uniform allowance
Vision Insurance


Day shift
Monday through Friday
No Weekends

COVID-19 considerations:
Masks are optional for this position and should be of cloth or surgical type material if chosen to wear. We follow the guidelines set by the CDC for private medical practices which are subject to change. We do not require staff be vaccinated against Covid-19.

Customer Service: 1 year (Preferred)
Medical Terminology: 1 year (Preferred)
EMR Systems: 1 year (Required)

Job Type: Full-time
Pay: $15.00 – $17.00 per hour

Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Healthcare setting:

Private practice

Medical specialties:

Sleep Medicine


Day shift
Monday to Friday
No weekends

Ability to commute/relocate:

Shelby Twp, MI 48315: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

How many years of experience do you have with EMR systems?


Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Work Location: One location

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