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We got a new job details in Hilton Garden Inn Detroit/Utica & they are Hiring Candidates for Front Desk Agent
Job Details
Company Name : Hilton Garden Inn Detroit/Utica
Company Location : Clinton Township, MI 48038
Job Position : Front Desk Agent
Job Category : Jobs in Michigan
Job Description :
WE ARE STRICTLY LOOKING FOR A SPLIT SHIFT WORKER, MEANING SOME MORNING SHIFTS AND SOME AFTERNOON SHIFTS.
WEEKENDS ARE REQUIRED FRIDAY-SUNDAY IF YOU CANNOT WORK WEEKENDS YOU WILL NOT BE CONSIDERED FOR THE POSITION
We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. The Front Desk Agent will assist guests with inquiries, problems and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers.
Greeting and thanking guests in a sincere, friendly manner.
Checking guests in on arrival and out on departure.
Posting charges to appropriate guest accounts.
Anticipating and addressing guests’ needs, and resolving their problems and complaints.
Assisting guests with disabilities.
Operating switchboard and assisting with inquiries.
Assisting the reservations manager with taking reservations.
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Complying with company procedures and safety policies.
Performing duties on daily checklist.
Job Types: Full-time, Part-time
Pay: $14.50 – $15.00 per hour
Benefits:
Employee discount
Health insurance
Paid time off
Schedule:
8 hour shift
Holidays
Monday to Friday
Night shift
On call
Overtime
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)
Work Location: One location
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