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We got a new job details in St. Mary Rehabilitation Service & they are Hiring Candidates for Intake Coordinator
Job Details
Company Name : St. Mary Rehabilitation Service
Company Location : Clinton Township, MI 48038
Job Position : Intake Coordinator
Job Category : Jobs in Michigan
Job Description :
St Mary Rehabilitation Services is looking for an Intake Coordinator that wants a challenging and a rewarding career in a company that is continually growing and expanding. If you a person that is flexible, motivated to expand your experience,
Join a team that is committed to patient satisfaction! Work with industry leading therapists in our team-based environment and cultivate relationships within your community!
Responsibilities
Responsible for in- and outbound multi-clinic phone, email, e-referral and fax management, with primary focus on accurate and timely patient intake and scheduling
Request and obtain relevant documents to ensure accurate patient registration, both at initial evaluation as well as ongoing documentation requests as needed and directed by our Central Billing Office
Effectively triage and/or route inbound patient inquiries to the appropriate department and/or clinic
Support rescheduling efforts for existing patients in collaboration with support clinical teams
Collaborate with supporting Clinic Directors to ensure timely scheduling of new and existing patients to appropriate clinician schedules
Own all elements of patient intake processing and workflows, including creation of patient accounts , Insurance verification
Meet scheduling expectations based on defined parameters for each support clinic, including timely referral conversion and appropriate scheduling practices
Assist clinics with patient copay collection and authorization processes where needed
Checking Faxes and Uploading , and updating them in a timely manner on our EMR system
Familiarity with WebPT, EMR and outpatient physical therapy experience a HUGE +++
Qualifications
Required Education
High School Diploma or equivalent
Required Experience
Previous customer service experience
Preferred Experience
Prior experience in healthcare office setting or call center environment
Kowledge, Skills And Abilities
Demonstrate superior communication skills, both written and verbal
Ability to work as part of a team across multiple clinics and/or departments
Ability to organize and manage multiple priorities
Responsive: Communicates with a sense of urgency with patients and internal teammates
Reliable: Punctual and dependable with attendance to work
Responsible: Completes work tasks with accuracy in a timely manner
Operates with integrity: Ensures work contributes positively to St.MAry’s standards and practices
Empathy: Leads with an outward patient/customer-centric communication style to create instant connections with St. Mary’s customer base and teammates
Technology: must possess basic computer and telephony skills, knowledge of MS Office required. Experience with medical software preferred
Job Type: Full-time or Part time
Job Types: Full-time, Part-time
Pay: $19.00 – $25.00 per hour
Schedule:
Monday to Friday
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: One location
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