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We got a new job details in Ganger Dermatology & they are Hiring Candidates for Medical Receptionist / Patient Service Representative
Job Details
Company Name : Ganger Dermatology
Company Location : Plymouth, MI 48170
Job Position : Medical Receptionist / Patient Service Representative
Job Category : Jobs in Michigan
Job Description :
Purpose: As a Medical Receptionist / Patient Service Representative you will answer calls for a busy, multiple-physicians’ office, schedule patient appointments, answer questions, and respond to requests. You will also work at our front desk and be responsible for providing excellent face-to-face patient experiences.
This is an entry-level position and we’ll teach you everything you need to know. If you’re a caring, smart, hard-working, team-player with a passion for health and skin, please apply!
Job Duties:
Consistently provide excellent customer service, pleasantly greeting all callers, and communicating with callers and patients in a respectful and helpful manner.
Answer 80+ inbound calls in a call center setting within designated time frames, answer questions, and direct calls to appropriate person.
Schedule patient appointments accurately in Practice Management System and consistent with individual physician preference.
Gather appropriate patient information about medical complaints/concerns and document these accurately and concisely in communications to the physicians and/or office staff. Communications are prioritized appropriately.
Verify and accurately record patient demographic, insurance, and other information.
Work with team of co-workers in Call Center and the clinics to answer questions and maintain appropriate scheduling of patients.
Effectively perform individual share of the workload and actively engage in other assigned tasks during periods of low call volume. On occasion, may provide backup to, and perform all duties of, Medical Receptionist clinics as needed.
Proficient keyboarding skills, working knowledge of typical office software, and comfortable with the use of technology.
Working knowledge of insurance carriers and their requirements, including prior authorization, preferred
Skills/Qualifications: Proficient Computer Skills, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Team Player
Physical Requirements:
Lift objects weighing up to 25 pounds
Sit for long periods of time
Occasionally stoop, kneel or crouch
Use hand and arms to reach for, grasp and manipulate objects
IMPORTANT: Along with your resume, please provide your availability for an interview, whether you have any issues working 40hrs/week between the hours of 7am-8pm Mon-Sat, your earliest start date, and any other restrictions or limitations that we should be aware of.
COVID-19 Precaution(s):
Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
No
Job Type: Full-time
Pay: $12.00 – $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Uniform allowance
Vision insurance
Schedule:
Monday to Friday
Weekend availability
Education:
High school or equivalent (Required)
Work Location: One location
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