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Complex-Care Case Manager job vacancy in HOPE Shelters/HOPE Hospitality and Warming Center – Jobs in Michigan

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We got a new job details in HOPE Shelters/HOPE Hospitality and Warming Center & they are Hiring Candidates for Complex-Care Case Manager

Job Details
Company Name :
HOPE Shelters/HOPE Hospitality and Warming Center
Company Location :
Pontiac, MI 48340
Job Position :
Complex-Care Case Manager
Job Category :
Jobs in Michigan

Job Description :
HOPE provides safe and judgment-free shelter, innovative programs and public advocacy to end homelessness
Service Navigator
The Complex Care Case Manager will help people who are experiencing homelessness and recently discharged from a behavioral health facility navigate through a maze of intimidating options to develop a plan of action that will meet their specific needs including finding housing. You can make an important difference.
Job description
Position: Complex-Care Case Manager
Supervised By: Shelter Manager
Position Summary:
Complex-care Case Manager helps up to 15 shelter guests navigate through an integration of medical and behavioral health services during the first few weeks out of treatment services. This includes navigating transportation services and coordinating appointments. The Complex-care Navigator is an advocate for each guest.
The shelter also has a “Service Navigator” to help with services more directly connected with housing.
Each year more than 250 guests exit the shelter to a place they can call home – and keep as their home. HOPE recidivism rate remains around 5% while most shelters are above 34%. As a Complex-Care Case Manager, you will learn how to contribute to these results, consistently.
Skills: good interpersonal and communication skills, ability to use “Profiler,” self-starter, prior knowledge of community based behavioral health care case management (preferred),
Minimum Qualifications/Requirements
Certificates, Licenses, Registrations
· Valid driver’s license
· Maintain current CPR/AED certification (training available)
· Willingness to be trained in de-escalation techniques and administration of Naloxone
· Successful completion of a six-month on-the-job orientation period
Job Type: Part-time
Pay: $20.00 – $22.00 per year
Job Type: Full-time
Pay: From $21.00 per hour

Dental insurance
Disability insurance
Health insurance
Paid time off
Vision insurance


8 hour shift
Day shift
Monday to Friday

COVID-19 considerations:HOPE continues to use an abundance of caution to keep all safe. Since our guests are immuno-compromised, applicants must be vaccinated or willing to get vaccinate.
Ability to commute/relocate:

Pontiac, MI 48340: Reliably commute or planning to relocate before starting work (Preferred)


Master’s (Preferred)


some type of human services: 2 years (Preferred)
Human services: 2 years (Preferred)


English (Preferred)
Spanish (Preferred)


LPC or LMSW (Preferred)

Work Location: One location

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