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Director of Information Technology Services job vacancy in Metro United Way – Jobs in Kentucky

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We got a new job details in Metro United Way & they are Hiring Candidates for Director of Information Technology Services

Job Details
Company Name :
Metro United Way
Company Location :
Louisville, KY 40202
Job Position :
Director of Information Technology Services
Job Category :
Jobs in Kentucky

Job Description :
Director of Information Technology Services
Metro United Way (MUW) is a force for positive change. We work every day to lift our community by mobilizing people and maximizing resources to advance opportunity and equity for all. MUW brings together businesses, nonprofits, government agencies, foundations, and individuals to engage in the kinds of collaboration that changes lives. With this support, we are uniquely positioned to make a significant, lasting impact in our fight for the education, financial independence, and health of every person in the seven-county region we serve.
For more than 100 years, MUW has united and empowered communities by investing in the full potential of individuals and families to ensure positive, sustainable change. We use data-driven insights to identify our community’s greatest needs and address systemic challenges with a focus on advancing equity and sharing opportunities for all. Together, we fight to improve the disparities that persist in early care and education, economic mobility, home ownership, racial equity, and public policy in Jefferson, Bullitt, Oldham and Shelby counties in Kentucky and Clark, Floyd, and Harrison counties in Indiana.
MUW will continue to unite community partners around critical programs and initiatives tailored to meet the specific needs of each community. These include programs and initiatives in early childhood development, economic empowerment & mobility, policy advocacy to support systemic reform, workforce development, homelessness prevention, mentoring and facilitation of neighborhood networking. In 2020, MUW received a one-time gift of $20 million from activist and philanthropist MacKenzie Scott, which was a testament to its continuous investment in programs and services that combat racial and social injustice.
There is no single solution, and we strongly believe that the key to social change is working together beyond individual efforts to impact widespread progress. That is why our approach is so effective – we are on the ground, leading collective action that drives results at scale.


The Director of IT Services supports the mission of Metro United Way by leading the implementation, maintenance, updating, and training on all technology and related systems. This may include managing team members and vendors that provide technology related services to MUW.


Evaluate the technical and informational needs of MUW and determine the services necessary to effectively meet those needs.
Plan, develop, and maintain Metro United Way’s technology and related service infrastructures.
Direct the development, implementation, and monitoring of project schedules for all technologies.
Manage full spectrum of Vendor relationships, cost structures, and contractual agreements for technology and its service-base (includes UPIC Solutions, Beck-PC, Verizon, ATT, Spectrum, and all other associations).
Select, evaluate, train and direct user and staff technology interactions.
Provide Cybersecurity oversight and strategy.
Provide oversight and ensure HIPAA compliancy.
Research and recommend to the Chief Analytics Officer new products and services for improving MUW’s technology and technology-oriented services.
Plan and manage the preparation of special and periodic reports to management on technical operations.
Plan and administer technology-related budgets.
Performs a myriad of other duties consisting of programming, configurations, wiring, connectivity, etc., related to the effective and efficient management of MUW technology.
Other duties as required.


Education/Experience:5 years of experience in technololy or related field.
Knowledge of computer science and database principles, and able to apply within MUW.
Knowledge of LAN/WAN infrastructure and principles, and able to execute activities within MUW.
Knowledge of computer, technical, and peripheral-equipment and systems, and to apply within MUW.
Knowledge of Web and Intranet/Internet infrastructure principles.
Knowledge of Cybersecurity principals, and able to effectively evaluate and apply.
Knowledge of HIPAA regulations and all compliancy standards thereof.
Ability to maintain computer, connectivity, and technical systems as installed within MUW.
Ability to train others in the use and applications of computer, apps, and technical systems.
Ability to analyze computer and technology needs of MUW.
Ability to operate computers and related peripheral systems.
Ability to understand and interpret technical computer and systems manuals.
Ability to manage and coordinate multiple complex tasks/projects simultaneously and meet deadlines.
Ability to develop and execute long-range information technology strategic plans.
Must be bondable.


Embraces the Metro United Way Values:

Champion Equity – Commits to operationalizing and integrating diversity, equity and inclusion into our culture every day, because without equity our other values are incomplete.

Think We Before Me – Prioritizes team and community over self; is a consistent ambassador of MUW both inside and out of the office.
Build Up – Cultivates growth in self, colleagues and community through succeeding and failing forward.
Break Through – Demonstrates courage, innovation, and resiliency by embracing change and encouraging and acting on new ideas.
Own It – Takes personal responsibility and accountability for one’s role and actions.

Assists or takes on new tasks to help Metro United Way achieve its mission.
Maintains confidentiality regarding personnel and organizational information.
Adheres to and models the Metro United Way Guidelines for Appropriate Conduct at all times.

Note: The description given is intended only to provide information about the general nature of the job and is not an all-inclusive list of the job duties, skills or abilities which may change.

Metro United Way Vision and Mission The vision of Metro United Way is that our regional community will be the most vital, caring community in the nation. Our mission is to improve lives by mobilizing the caring power of our community.

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