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Tuesday, March 21, 2023

Mental Health Crisis Case Manager job vacancy in NorthKey Community Care – Jobs in Kentucky

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We got a new job details in NorthKey Community Care & they are Hiring Candidates for Mental Health Crisis Case Manager

Job Details
Company Name :
NorthKey Community Care
Company Location :
Covington, KY 41011
Job Position :
Mental Health Crisis Case Manager
Job Category :
Jobs in Kentucky

Job Description :
Mental Health Crisis Case Manager – Summary
NorthKey Community Care is seeking a full-time Mental Health Crisis Case Manager to engage with individuals and families to ensure clients are receiving the most effective and appropriate care in managing their behavioral health needs, especially in crisis situations. This position will be part of a multi-disciplinary Mobile Crisis Intervention team.
Mental Health Crisis Case Manager – Perks and Pay

Opportunity for pay increase within six months
Up to 12% annual bonus
Flexible schedule opportunities
Family and team oriented work environment
Generous plan for paid time off (PTO)
9 Paid Holidays
Individual and family health insurance and other other insurance plans offered
401(k) with employer match
Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program.
In-service training

Mental Health Crisis Case Manager – Qualifications

Bachelor’s degree in a behavioral health and/or human services field of study from an accredited school is required.
At least one year experience working with individuals with a history of mental illness and/or substance use.
Relevant education, training, experience, and knowledge in the behavioral health field.
Excellent written and verbal communication skills.
A valid driver’s license and the ability to operate a motor vehicle.
May 2022 or soon to be graduates encouraged to apply

Mental Health Crisis Case Manager – Job Duties

Support and connect with individuals with Serious Mental Illness (SMI) and Serious Emotional Disturbance (SED) that are experiencing a mental health crisis in order to immediately address their mental health and substance use needs.
Answer calls on crisis hotline to provide support for callers who may be at risk of suicide or homicide.
Respond telephonically to crisis callers to assess level of risk, create safety plans, and coordinate appropriate level of care response.
Collaborate with behavioral health therapists, hospitals, family members, and external sources to coordinate crisis care for crisis callers and ensure follow-up care is provide.
Engage clients in a structured, collaborative relationship which empowers them to gain necessary skills in a variety of areas related to recovery and self-management of their mental health and substance use.
Promote environmental and psycho-social health, and maximize independence to improve and maintain lifelong well-being and functional status.
Provide evidence-based care concerning complex cases of vulnerable individuals with serious mental illness, serious emotional disturbance, and chronic substance addiction.
Identify and address risks and current or potential gaps in care in order to prevent unnecessary deterioration that could result in hospitalizations, emergency room visits, and/or loss of independence in vocational, academic, and/or social functioning.
Provide education to clients to promote improved functioning skills and development.
Complete requests for prior authorizations as indicated to provide necessary services.
Participate in staffing meetings and consultation with other clinicians to assess care coordination needs of clients and encourage appropriate referrals to internal and external community services.
Act as an advocate to clients to ensure they receive necessary services in the community.
Develop knowledge and establish good working relationships with community support resources and services within the community.
Maintain communication and positive multi-disciplinary working relationships with clinicians and other related professionals in the community. This will include making appropriate referrals, sharing clinical information within HIPAA guidelines, and providing clinically appropriate interventions and collaborations.
Complete timely and accurate documentation within an electronic health record and other documentation as required of the position.
Attend and participate in relevant continuing education and in-service training to improve professional competency and clinical intervention skills.
Maintain flexible hours to meet organizational and client needs.

Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Come join our team to help us Transform Lives and Communities through excellent service!
Job Type: Full-time
Pay: From $16.50 per hour

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance


Monday to Friday

Supplemental pay types:

Bonus pay

Application Question(s):

What is your requested compensation?


Bachelor’s (Preferred)


working in the field of mental illness and/or substance use: 1 year (Preferred)

Work Location: One location

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