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PATIENT SERVICES SPECIALIST 3 (FULL-TIME, DAYS) job vacancy in University of Washington – Jobs in Washington

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We got a new job details in University of Washington & they are Hiring Candidates for PATIENT SERVICES SPECIALIST 3 (FULL-TIME, DAYS)

Job Details
Company Name :
University of Washington
Company Location :
Seattle, WA 98195
Job Position :
Job Category :
Jobs in Washington

Job Description :

The UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. As an employee you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please click here.

A higher degree of healthcare.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

As the region’s only Level I Trauma center,
Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion. Become part of our team, and join our mission to make life healthier for everyone in our community.

HMC – MENTAL HEALTH SERVICES – OUTPATIENT has an outstanding opportunity for a
Patient Services Specialist 3 (Full-Time, Day Shifts). Under general supervision, the Patient Services Specialist III (PSS 3) coordinates clerical, financial and support activities for patient care in the clinics. Receives patients and their families to the clinic and facilitates contact between the patient/family and appropriate discipline. Participates in clinic and selected divisional activities to promote effective problem solving and communication.


Coordinate clerical patient care activities and/or specialized technical duties unique to the assigned clinic to assure accurate and expedited patient check-in and discharge, including obtaining consents for care and referral information.

Advocate for the patient/family by locating appropriate staff to address concerns.

Provide telephone screening of patient medical problems and severity of condition.

Triage patient telephone calls to clinical staff; obtain necessary information for the return call; initiate emergency procedure when necessary.

Communicate various types of information to patients, referral agencies, departments, physicians and the community.

Perform cashiering duties for patient co-payments, when appropriate.

Greet patient and family; communicate pleasantly and in manner that optimizes patient privacy.

Promote and protect general safety for patients/families/friends and co-workers through adherence to correct procedures, timely communication of messages and test results, and appropriate consultation.

Schedule appointments for patients, and order interpreter when appropriate.

Process clinic charge documents to assure completion and accuracy within acceptable time frame.

Perform office tasks as needed including distribution of mail, creation of clinic-specific patient packets, and processing loose medical records papers.

Respond to inquiries by the appropriate route (telephone, fax, or email) and route to the appropriate individual.

High school graduation or equivalent AND two years Patient Services Specialist 2 experience OR equivalent education/experience

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].
Governor Inslee’s Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

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