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We got a new job details in Prevea Health & they are Hiring Candidates for Patient Support- Allouez- As needed
Job Details
Company Name : Prevea Health
Company Location : Green Bay, WI 54301
Job Position : Patient Support- Allouez- As needed
Job Category : Jobs in wisconsin
Job Description :
This position will work as needed
Job Description and Essential Functions
Job Title/Position: Patient Support
Job Classification: Administrative/Professional Support
Date of Analysis: Date of Revision/Review: 08/2018
__________________________________________________________________________________________
Brief Description of Job Responsibilities:
Responsible for receiving customers into clinic, welcoming patients/visitors; provides direction, assistance and/or referral to support pleasant and efficient Clinic Operation.
Specialized Requirements:
Welcomes patients and visitors as they enter clinic/department. Directs them to appropriate location including clinical, ancillary or business areas.
Helps patients needing assistance. Transfers patients in/out of wheelchairs using body mechanics techniques.
Follows clinic protocol in alerting appropriate personnel in emergency situations.
Handles customer concerns in helpful, objective manner, involving manager as appropriate.
Arranges for necessary transportation including cabs, clinic vans.
May assist in maintaining waiting areas.
Maintain lost and found.
Performance Requirements:
Knowledge of customer service concepts including importance of appropriate image.
Knowledge of clinic policies/procedures, department locations/personnel.
Knowledge of emergency protocols.
Skill in appropriate welcoming techniques.
Skill in providing current directions to visitors.
Skill in behaving appropriately in all situations including emergencies and use of equipment.
Ability to communicate clearly and positively with all types of customers and can establish/maintain cooperative working relationships.
Ability to follow oral and written instructions.
Ability to maintain attractive lobby/waiting areas.
Education/Experience/Certifications:
High school diploma or GED.
Minimum of one year customer service experience or volunteer position preferred.Non-Essential Duties: Other duties as assigned
Typical Working Conditions:
Office setting, well-lighted, well-ventilated. May be exposed to communicable diseases.
Typical Physical Demands:
Considerable walking, standing, bending, twisting, reaching. Must be able to transfer/transport patients safely. Occasional lifting, carrying or moving up to 50 pounds. Requires eye-hand coordination. Vision must be correctable to 20/30 and hearing must be within normal range.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify
Essential Functions/Physical Demands
Job Title/Position: Patient Support
Job Classification: Support Services
Frequency of activity required to perform the job
Never
(0% of work day)
Seldom
(1-10% of work day)
Occasional
(11-33% of work day)
Frequent
(34-66% of work day)
As Required
( Greater than 67% of work day)
Physical Requirements
Sit
x
Stand
x
Walk
x
Drive
x
Climb (Stairs/Ladders)
x
Bend (Neck)
x
Bend (Waist)
x
Squat
x
Kneel/Crawl
x
Twist/Turn (Neck)
x
Twist/Turn (Waist)
x
Lift/Carry 0-10 lbs.
x
Lift/Carry 11-25 lbs.
x
Lift/Carry 26-35 lbs.
x
Lift/Carry 36-50 lbs.
x
Lift/Carry 51-75 lbs.
x
Lift/Carry 76-100 lbs.
x
Lift/Carry > 100 lbs.
x
Push/Pull up to 10 lbs.
x
Push/Pull 11-25 lbs.
x
Push/Pull 26-35 lbs.
x
Push/Pull 36-50 lbs.
x
Push/Pull 51-75 lbs.
x
Push/Pull 76-100 lbs.
x
Push/Pull > 100 lbs.
x
Reach (Above shoulder level)
x
Reach (Below shoulder level)
x
Simple Grasping (Hands/Arms)
x
Fine Manipulation (Hands/Arms)
x
Gross Manipulation (Hands/Arms)
x
Vision Requirements
Color Discrimination
x
Near Vision (Correctable to Jaeger 2 or 20/30 binocular)
x
Distance Vision (Correctable to Snellen chart 20/30 binocular)
x
Hearing Requirements
Hears Whispers < 3 feet x Hears Whispers 3-8 feet x
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