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We got a new job details in Robert Half & they are Hiring Candidates for Help Desk Analyst I
Company Name : Robert Half
Company Location : Madison, WI 53562
Job Position : Help Desk Analyst I
Job Category : Jobs in Wisconsin
Job Description :
If an innovative and fast-paced work environment at a company in the Real Estate & Property industry sounds like your cup of tea, Robert Half might have the Help Desk Analyst job for you. This job is for a creative with a talent for solving both routine and unique problems. The ideal candidate is ready to support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is 100% remote but requires Wisconsin local for the long-term contract / temporary to hire opportunity.
Reply and follow up on technical help tickets submitted via phone, email, and walk-ups
Independently investigate and implement solutions to technical issues
Diagnose recurring technical issues and implement solutions to address the root of the problems
Provide IT support for operating systems, productivity software, and a variety of other applications used internally
Knowledge of Microsoft Office 365
Comprehensive knowledge of PC desktop/workstations
Deep understanding of MS Windows 10
Basic networking concepts
Good understanding of IT support ticketing systems
User administration and bug fixing in a client-server environment
Proven experience in installing and configuring operating systems, networked and local printers, and business applications
Critical thinking, problem solving, ability to work independently
Technology Doesn’t Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at
1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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